Communication and Social Skills

This course enables participants to navigate a wide range of communication and social situations with confidence and poise.


In today’s increasingly interconnected world, effective communication and social skills are essential for success in both personal and professional endeavours.

This course provides a comprehensive introduction to these critical skills, equipping students with the knowledge and tools necessary to navigate a wide range of communication and social situations with confidence and poise.

It comprises the following 18 individual bite-sized courses:
– Asking the Right Questions
– Communicating under Pressure
– Communicating with Emotional Intelligence
– Effective Research
– Presenting with Confidence
– Spelling and Punctuation
– The English Sentence
– What’s Not Being Said?
– Workplace Diplomacy
– Writing Your Report
– Effective Dispersed Teams
– Strategies for Effective Listening
– Improving Your Business Writing Skills
– Improving Your Verbal Communications Skills
– Working with Different Communication Styles
– Customer Communication Part 1
– Customer Communication Part 2
– Customer Communication Part 3


Learning Objectives

– By the end of this course, students will be able to:

– Articulate their thoughts and ideas clearly, concisely, and persuasively

– Employ active listening techniques to fully understand and respond to others

– Adapt their communication style to suit different audiences and contexts

– Build rapport and establish positive relationships with others

– Effectively manage conflict and resolve disagreements constructively

– Present themselves with confidence and professionalism in various settings

– Navigate social situations with grace and etiquette


Training Duration

This bundle may take up to 5 hours to be completed in full. However, actual study time differs as each learner uses their own training pace. You will retain access to all already completed courses for the entire period of the bundle validity.


Registration and Access

To register to this course, click on the ”Add to Cart” button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.

Access to the course is valid for 60 days.

If you wish to receive an invoice instead of paying online, please Contact us here. Talk to us for our special Corporate Group rates.

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