Conflict of Interest (COI)

Provides staff with an understanding of Conflict of Interest, the laws and regulations that make it illegal, and the responsibilities of employees to help detect and prevent it.


Conflict of Interest Course (FCA) This course provides staff with an understanding of Conflict of Interest, the laws and regulations that make it illegal, and the responsibilities of employees to help detect and prevent it. This e-learning course has been designed to help people understand conflicts of interest using case studies and real-life examples. Learners will be assessed on their knowledge and understanding through a test at the end of the course. A online e-learning primer aimed as an introductory overview for those working in FCA-regulated firms to enable them to recognise Conflicts of Interest and make them aware of the requirements of the FCA, with particular reference to the AML Obligations and Compliance Legislation.

A conflict of interest is a situation in which a person or organisation is involved in multiple interests and where serving any one of those interests could work against another. The Financial Conduct Authority (FCA), in its Conflicts of Interest Policy document (published in January 2019), defines a conflict of interest as follows: “A conflict of interest arises when your work could be affected by your personal financial matters or a close personal relationship. It could also arise if your work could be affected by a personal interest of your close family or any other close personal relationship with an individual. It becomes significant if any person, internally or externally, might reasonably believe there is a risk of your actions, or those of a personal associate, being inappropriately influenced.” Join this course to get a good understanding of Conflict of Interest and how to identify and manage such cases within your daily job.

Training Duration

This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace.


Training Method

The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time.

At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units.


Registration and Access

To register to this course, click on the ”Add to Cart” button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.

If you wish to receive an invoice instead of paying online, please contact us at

Access to the course is valid for 180 days.

This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution.

The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI.

Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.

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