During the last couple of decades small, mid-sized and Fortune 500 companies have embraced Six Sigma to generate more profit and greater savings. So what is Six Sigma?
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
What is “Sigma”? The word is a statistical term that measures how far a given process deviates from perfection. Sigma is a way to measure quality and performance. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible. This course will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.
During this 8-hour self-paced elearning course, learners will have the opportunity to learn the following:
• Develop a 360 degree view of Six Sigma and how it can be implemented in any organization.
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
• Describe the key dimensions of quality – product features and freedom from deficiencies
• Develop attributes and value according to the Kano Model
• Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
• Describe what is required to regulate a process
• Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
• Using basic techniques such as DMAIC and how to identify Six Sigma Projects
• Use specific criteria to evaluate a project
• Discover root causes of a problem
• Design and install new controls to hold the gains and to prevent the problem from returning.
• Understanding Lean
• About Six Sigma
• About Lean
• History Behind Lean
• Liker’s Toyota Way
• People and Partners
• Problem Solving
• The TPS House
• The Goals of TPS
• Kaizen (Continuous Improvement)
• The Five Principles of Lean Business
• The First Improvement Concept (Value)
• The Second Improvement Concept (Waste)
• The Third Improvement Concept (Variation)
• The Fourth Improvement Concept (Complexity)
• The Fifth Improvement Concept (Continuous Improvement)
• The Improvement Toolkit
With case examples that make learning stick
Cases studies and stories are one of the best ways to remember information. So, every module is built around a memorable context your users won’t forget.
Written & reviewed by experts
Each topic is heavily researched using the most up-to-date information from subject matter experts. Senior instructional designers review every module to ensure that the intended skills and knowledge are transferred.
Registration and Access
To register to this course, click on the ”Buy Now” button to pay online and receive your access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.
Access to the course is valid for 365 days.
Once you complete the above modules you will receive your certificate, which is issued by the European Institute of Management and Finance (EIMF).